Frequently Asked Questions
Everything you need to know about your MADMIA order
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the country, while international orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with all tags attached. Please note that for hygiene reasons, socks and hosiery cannot be returned once the packaging is opened.
Do you ship internationally?
Yes, we ship our colorful collections worldwide! Shipping costs and delivery times are calculated at checkout based on your specific location.
How should I care for my MADMIA products?
To keep your items looking vibrant, we recommend a cold hand wash or a gentle machine wash in a laundry bag. Avoid tumble drying and bleaching to preserve the fabric quality and colors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placement, and we will do our best to assist you.